Check Jon's latest diginomica blog!

Here's Jon's diginomica blog updates
Read Ultimate SAP User Guide kindle reviews Podcast Feedback

"I listen to all your SAP podcasts in my car, until my kids get mad at me and make me put on music for them instead. Keep up the good work!"

- Robert Max, 2007 Solution Manager Community of Interest, and Systems Management Special Interest Group Chair for the Americas' SAP Users Group - Visitor Feedback

"Jon, let me congratulate you on building a site which exclusively caters to SAP skills and careers and answers a lot of doubts young and senior SAP consultants have about what skills to have and get trained on."

More Site Feedback

"I have been reading your SAP newsletters for over a decade now... It's remarkable that you have now embraced the Web 2.0 delivery methods - Podcasts, Twitter etc - without sacrificing the in-depth nature of your analyses!" - Dave Sen, SAP Enterprise Architect - Reader Feedback

"I visit almost everyday to check out whether there is something new and what the future trends hold for SAP skills and careers."

More Site Feedback

"I was struggling with career direction a few years ago and you provided me with some extremely valuable advise. I've been very satisfied with my career direction which was influenced in large part by your coaching. Thanks again!" - Keith

New JonERP Feedback

"You have always been there with a prompt reply when it matters the most. You have really been a mentor in true sense."

- Hussain Sehorewala -

SAP SCN Podcast Transcripts

Starting in December of 2007, Jon began a multi-year series of podcasts with the SAP SCN Community team. Many of these have their own transcripts, which you can view here. If you want to check out all the SAP SCN podcasts and download them, go to the SAP SCN Podcast Page.
The SAP BusinessObjects Community Means Business - An SAP BOC Podcast - Podcast Transcription Print E-mail
Article Index
Page 1
Page 2

Leong: We're so excited. We've witnessed the great impact that mentors have had on SDN and BPI in terms of increasing expertise and facilitating collaboration and conversations. When we were able to have these mentors for BOC, we were incredibly excited. They've got extensive background and skills in the BusinessObjects world and they're leaders in that world. We're eagerly anticipating working with them to grow a community storehouse of knowledge, and to call out and to bring out the other experts community and to really build that expertise within the community.

In the short time they've been on board, we've already been busy launching a couple of new initiatives. One of them is a series called, "Real World BI Stories," and by the time this podcast is up we'll have launched it. Internally we've code-named it "BI in the Trenches." The series aims to tell how BI works in the field.

On the community right now we do a very good job of telling how the solution of a product works, but when you're on the field the story gets much more complex. There's interplay of technical process, political resource, and other factors. We wanted to start the series to talk about how these solutions are impacted by various factors and the challenges that our members face.

By starting this stream of stories, we hope members will not only learn from it but also identify with the people telling the story. We believe there are some amazing and positive stories out there waiting to be told, and we're so excited about that.

Cao: I want to take the opportunity as well to tell you about another very, very exciting advice column that we're launching on the BOC as well, and it's called Dear aBI, and that's spelled with an "a" with a capital "BI" for Business Intelligence, and it's a new and exciting way for our community members to ask our panel of SAP mentors and BI experts for advice. This doesn't replace the excellent discussion forums that we have, but you can certainly submit questions for our BI experts to answer via the Dear aBI wiki page in the BusinessObjects wiki home. Jon, I'll send you a link to that as well so hopefully you can share that with your listeners.

Reed: In terms of some of the mentors, to give us an example, I know there's one from the group that's been very active on the SAP Crystal Dashboard design front. Can you tell us more about that?

Cao: We have quite a few very passionate members. One we're very happy to have as an SAP mentor is Mico Yuk. Most of our community members and perhaps your listeners might know Mico Yuk as the founder of the Xcelsius Guru's Network and weblog. But since becoming an SAP mentor we've had a hard time keeping up with her. She's been working closely with us on several initiatives including the Xcelsius community page redesign, as well as the Dear aBI advice column I just spoke about. She helped us kick that off as well.

What's really amazing is that Mico is a full-time Dashboard consultant and she juggles her work with her own community as well as the work she's doing with the BusinessObjects Community. Anybody who knows Mico is also familiar with her sister Sue, who is her number one; both Mico and Sue bring a level of excitement and commitment to our community that we don't often see.

We need more passionate members like Mico who epitomize the community spirit of helpfulness, of dedication, and high quality contributions, and we're grateful for Mico and other SAP mentors to help lead and grow the community with us.

Reed: I wanted to ask you about that briefly, These rock stars who are doing all these amazing things - they're awesome, but it can also feel to others like, "How can I even compare? How do I get started?" What would you say to someone who is kind of intrigued but they really want to get their feet wet and they're not sure quite how to begin?

Cao: I would say that for those new to BOC, find us at For those who are already there, make sure you take a look at all the resources we have available from the forums, the wikis, the white papers, as well as the webinars that you can go and check out.

For those who have already been contributing, don't hesitate to contact us. If you have any new ideas about what you want to contribute and how you want to add to the community, make sure to reach out to Kirby and myself. We can get you started.

Reed: As we wrap up the podcast today, are there any remaining points you'd like to clear up about the BusinessObjects Community or some additional topics of emphasis?

Leong: There are three main misconceptions we'd like to clear up. One of the misconceptions is that the BusinessObjects Community doesn't cover the Crystal products, Crystal Solutions, because they are kind of two parallel product families. But the Crystal Solutions portfolio is definitely a core part of BusinessObjects Community: Crystal Reports, Interactive Analysis, and Crystal Dashboard Design are key parts of it.

We also have, as I mentioned before, this whole BI area on SDN. That's where the other half of the Crystal Solutions portfolio resides: the Crystal Reports Server, the Visual Studio and Eclipse versions of Crystal Reports.

The second misconception is that the BusinessObjects Community is the only place you could find BusinessObjects content. But as we just mentioned, we have this whole new BI area in SDN. So really we like to think of the community as two parts: the core part is the BusinessObjects Community, but there is definitely a very important part on SDN that we manage as well.

The third misconception is that BusinessObjects is largely about SAP installations. While SAP installations are a core or key part of our solution and our focus on BOC, BOC also tries to be true to its roots of working with different platforms. We cater to the audience that needs to install BusinessObjects solutions on Microsoft and Oracle platforms as well. We need to maintain that rich history but also cater obviously to this very important SAP audience. It's again another dual focus we're more than happy to take on.

Reed: Jason, any last thoughts?

Cao: I definitely want to encourage everybody to come and check out the BusinessObjects Community. If you're interested in Turning Insight Into Action, this is the place to go. Don't hesitate to reach out to us if you have any questions or any suggestions about how to get involved.

Reed: Kirby and Jason, thanks for taking the time today to provide us with an inside view of the BusinessObjects Community and some of the latest developments.

Before we sign off I want to make sure our listeners know how to access the BusinessObjects Community. The direct URL is If you're not yet registered with SAP's online communities, you can register for the SAP BusinessObjects Community, the Developer Network, and the BPX Community at the same time. If you're already signed up for one but not signed up for the SAP BOC yet, you can simply update your profile, and check off the BusinessObjects Community on your member information.

The BusinessObjects Community can be found anywhere on the SAP Community Network site just by clicking on the BusinessObjects tab on the main horizontal menu bar. On that note, I'd like to thank our listeners for joining us today for this BusinessObjects Community podcast. This is Jon Reed of signing off. We'll see you online soon at


JonERP Feature Interview

Browse Jon's YouTube SAP Videos
Read Ultimate SAP User Guide Reviews

What is Jon Up to Now?

Track Jon in real-time on Twitter
See his latest diginomica blogs

Get Jon's SAP Blog + Videocast Feed (or Email Notifications)

Jon's "Get All My SAP Content" RSS Feed

or Subscribe to the Feed by Email

The Latest JonERP Feedback

"I have referenced your articles on for my internal Fujitsu colleagues on how the functional skill set is changing. It's not just theory, but real life change and the need for new SAP skills."

- Ranjan Baghel, Associate Director, Fujitsu America - Site Feedback

"I can't imagine any SAP professional who is serious about their career not utilizing the website. I know I used it frequently when I did SAP consulting. I use it even more now and I know my colleagues go there quite frequently to increase their knowledge of the SAP market, it is a source of great information."

- David Dawson, SAP Direct Hire Consultant, Acsys -

More Site Feedback

"Jon, you are definitely spot on with your analysis of the SAP market. I've been using your websites for over five years now. Instead of buying all the SAP books, I use your stuff to catch up with what's new in the ever-increasing SAP market." - Mark Reader Feedback

"I've kept up with your site for a long time and your articles via and elsewhere. I just realized a few months ago that you were also the author of the first SAP Consulting book that I read when I decided to take the leap from working at a Utility company to becoming an SAP Consultant. The SAP Consultant Handbook is a staple for any SAP consultant, new or experienced. I just wanted to thank you for the quality work."

- J. Michael Peace, Independent SAP Consultant -